FAQs

Frequently Asked Questions

❓ What makes the Mind Quiet Mask different from other sleep masks?

Unlike ordinary masks that just block light, the Mind Quiet Mask is designed to calm your nervous system. Its contoured shape, soft memory foam, and zero-pressure eye cups create a calming effect — like a weighted blanket for your face.


❓ Does it really block 100% of light?

Yes. Thanks to our structured cotton nose bridge and 3D contoured design, the mask forms a complete seal — even in bright daylight or on flights.


❓ Is the mask machine washable?

Absolutely. The Mind Quiet Mask is fully machine washable. For best results, we recommend using a mesh wash bag and gentle cycle.


❓ Will it work if I sleep on my side?

Yes. The mask was specifically designed for all sleep positions. The ultra-soft straps and lightweight design stay in place without shifting or creating pressure points — even if you toss and turn.


❓ How fast is shipping?

We guarantee delivery within 10 days of shipping. If it arrives late, you’ll receive AU$1.00 off automatically. If your package is lost, we’ll send a free replacement or issue a full refund.


❓ What is your return policy?

Try it risk-free for 90 nights. If you don’t love it, return it for a full refund — no questions asked.


❓ Is the mask adjustable?

Yes. The strap features a slide buckle system for a custom, secure fit without hair-pulling, tight spots, or bulky plastic clips.


❓ Is the mask safe for sensitive skin?

Yes. The materials are hypoallergenic, breathable, and gentle — perfect for sensitive or easily irritated skin.


❓ Do you ship internationally?

Yes, we ship worldwide. International shipping rates and delivery times will be calculated at checkout.